Tools
Configure AI tools and knowledge base for your chatbot.
Overview
Tools enable your AI chatbot to access information and perform actions during conversations. When you add a website, Hunch automatically discovers available tools by analyzing your site content.
How Tools Work
- Automatic Discovery: Hunch scans your website and identifies potential tools
- Tool Activation: You choose which tools to enable
- AI Usage: The AI uses enabled tools to answer visitor questions
Managing Tools
Viewing Tools
- Go to your website settings
- Navigate to Tools
- View all discovered tools with:
- Name and description
- Status (enabled/disabled)
- Source page
Enabling/Disabling Tools
Toggle individual tools on or off:
- Find the tool in the list
- Click the toggle switch
- Changes apply immediately
Re-analyzing Website
To rediscover tools:
- Click Re-analyze Website
- Wait for the analysis to complete
- New tools will appear in the list
Tool Types
Content Tools
Tools that provide information about your business:
- FAQ: Common questions and answers
- Pricing: Product/service pricing information
- Policies: Return, shipping, privacy policies
- About: Company information
Action Tools
Tools that perform actions:
- Booking: Schedule appointments
- Cart: Add items to shopping cart
- Search: Search products/content
Knowledge Tools
Tools based on your website content:
- Product Catalog: Product information
- Blog Articles: Blog post summaries
- Documentation: Help docs
Tool Limits by Plan
| Plan | Active Tools |
|---|---|
| Free | 5 |
| Starter | 15 |
| Professional | Unlimited |
Best Practices
- Enable relevant tools: Only enable tools relevant to visitor needs
- Keep content updated: Re-analyze after website changes
- Review tool names: Ensure tool names are descriptive
- Test in preview: Test tool responses before going live
Troubleshooting
Tools not appearing:
- Re-analyze your website
- Ensure your site is accessible
- Check for crawl errors in analytics
Tool not working:
- Verify the tool is enabled
- Check the source page exists
- Test manually in chat
Too many tools:
- Prioritize high-value tools
- Disable unused tools
- Consider upgrading your plan
tip
Start with 5 essential tools and add more as needed. Focus on tools that answer your most common visitor questions.